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Fix the Process, Not the Problem

By Publications

In 1983, the CEO of a paper company faced a difficult decision. His board of directors had just met to consider alternatives to filing Chapter 11 for a subsidiary, a paper mill acquired two years earlier that was losing more than $1 million a month. The acquisition had been made to grow the company, but it now confronted management with the prospect of a major write-down. The price of the company’s shares had already fallen 40%.

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